Documentation

Learn how to get the most from Chatmate360.

Browse the essentials, product workflows, and knowledge-base guidance for teams rolling out AI support experiences.

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2 articles

Getting started

Set up your workspace, connect your knowledge base, and launch your first AI teammate.

2 articles

Knowledge base

Train your assistant on docs, website content, PDFs, and ticket history to answer accurately.

2 articles

Automation

Create intelligent actions, escalation rules, and workflows for repetitive support tasks.